FAQ'S

As a Hampton Roads base company we service the Chesapeake, Norfolk, Portsmouth, Virgina Beach, Suffolk, and up to Richmond, VA

To avoid disappointment of your event date and items not being available, get in touch with us as soon as you have reserved your venue at least 2 weeks before your event date.

Just click Request a Quote and fill out our online form. Once we get your request, a member of our team will contact you to arrange your discovery consultation via email. A quotation or design estimate will be sent via email, along with instructions for scheduling your event with us.

The full payment or deposit can be made online with a major credit /debit card. A signed service contract is required to secure your booking, for all deposit payments the balance may be paid no later than the day before the event.

At this time Blissful Journeys is a online vendor. We do not have a store front

The client has 10 days to cancel. After 10 days a cancellation fee will apply. Deposits are nonrefundable. If any additional refunds, it will be calculated based on items purchased and time invested, including but not limited to planning, travel, etc.. Refunds must be requested by email only and will be processed 7-14 business days from date of the request. No refunds after setup/delivery has been made.

Sure we can! We can provide an onsite consultation for $50 per visit. This fee is included on your final bill when you book your event with us. You can also send us photos/images to our team through email at no charge.

We recommend at least 3hrs from the start of your event for installation time. When you book your time set the time for installation/set up. For bigger balloon installations may require more time Contact Us for more info

The size and duration of your request determine the amount you'll have to pay. Our minimum cost for returning clients is $500, and $1,000 for new contacts. As a gauge, prices for an average kids' party vary anywhere from $750 to $1500, and prices for a large corporate events span up to $5,000 - $50,000. Take a look at our Balloon Price Guide for some typical prices, including unique items and packaged options.

You will need to know the ceiling height where you are place the arch. Too often a beautiful dome balloon arch is ruined by only a part of its length, or gains nothing because it is too small and gets lost in space!

The setup and delivery fee will be Free within a 30 mile zone. It is $2 per mile after ,when we arrange a party and depend on its location, plus more might be charged if the setup requires special rigging, framework, or equipment. If any items are unused or deemed unusable after completion, we will return and remove the decor (pop, pop, pop) and take away our equipment for a $75 fee within 30 miles and $150 over 30 miles.

INDOOR - Many air-filled balloons last for weeks indoors! The duration of balloons will depend on the atmospheric conditions of the space. All of our helium balloons will float for at least 3 days even if indoors, but typically much longer!

OUTDOOR - We cannot guarantee that balloons will float for any specific amount of time when used outdoor. Sun, heat, wind, rain can all affect the longevity of a balloon.

No, We can not guarantee the quality and the duration of balloons that are not provided by us.